In 2013, CareerSTAT committed to scale its current scope over the next five years in order to advocate for greater, more effective investments in the skill development of frontline health care workers via a four-pronged approach to identify the current and new occupations that will need to grow to respond to the Affordable Care Act (ACA) requirements; to develop a better understanding of the skills and competencies required by these occupations; and to assist in the development of training and education strategies that will ensure that health care institutions have a talent supply chain that can respond to their needs as ACA is rolled out.
First, CareerStat will expand the variety of health care settings to which it advocates to include long-term care institutions and community health centers, which is critical as a significant amount of job growth will be concentrated in these entities as the population ages and more Americans have access to health care services with the implementation of the ACA.
Second, CareerSTAT intends to publish and disseminate six research and case studies on the implications of the ACA on frontline workers to begin in June 2013.
Further, CareerSTAT intends to develop criteria and procedures for a national CareerSTAT Recognition program that will spotlight exemplary human resource practices for frontline workers. The recognition system will highlight positively employers who invest in frontline workers, document and share best practices, and raise awareness of investing in frontline workers.
Last, the National Fund for Workforce Solutions will develop a technical assistance (TA) protocol that will include a set of services that can be offered to health care industry workforce partnerships in the National Fund partner communities in order to increase the number of institutions that will invest in the practices endorsed by CareerSTAT, generate additional positive outcomes for workers and job seekers, identify the potential for business impact studies, and increase the number of employer leaders advocating for these investments. CareerSTAT will also identify health care organizations committed to measuring the business impact of their investments in frontline workers, and work with these employers to develop a comprehensive set of quantifiable business measurements to assess the impact of training focused on frontline staff.
October/2013 to September/2014:
Develop five year plan; initiate business impact study design phase; employ CareerSTAT director and select business impact researcher; communicate criteria for CareerSTAT Recognition program and select initial health care institutions to recognize and spotlight; finish development of business impact research model and select first two health care institutions; select two emerging health care partnerships for technical assistance; disseminate ACA study; recruit five new health care organizations to CareerSTAT.
October/2014 to September/2015:
Annual CareerSTAT Recognition program with new national partners; complete initial business impact study at one institution; complete analysis of first study and initiate second study with design adjustments ; implement technical assistance to first two health care partnerships and select third and fourth partnerships for assistance; recruit ten new health care organizations for CareerSTAT. Convene annual meeting of CareerSTAT leadership to assess progress towards goals.
October/2015 to September/2016:
Annual CareerSTAT Recognition program with new national partners; Complete second and third business impact studies; prepare the documentation report outline; finalize a project dissemination and communication plan; initiate evaluation study; implement technical assistance to third and fourth health care partnerships and select fifth, sixth, and seventh partnerships for assistance;. Recruit ten new health care organizations to CareerStat; convene annual meeting of CareerSTAT leadership to assess progress towards goals.
October/2016 to September/2017:
Annual CareerSTAT Recognition program; complete additional business impact study using the refined methodology; implement technical assistance to fifth, sixth and seventh health care partners and select the final three partnerships for technical assistance; recruit ten new health care organizations to CareerSTAT; convene annual meeting of leadership to assess progress towards goals.
October/2017 to September/2018:
Conduct a national communications campaign to report on the findings; complete fifth business impact study; complete and publish evaluation study; repeat the annual CareerSTAT Recognition program; implement technical assistance to the final three health care partners; convene annual meeting of all partners to assess final outcomes; complete final report to include an analysis of the business impact assessment methodology and how it was adjusted and improved over the course of the four-year period. Recruit 15 new partners into CareerSTAT.
CareerSTAT is a national collaboration of health care leaders, organized by Jobs for the Future (JFF) and the National Fund for Workforce Solutions (NFWS) who advocate for greater investments in the skill and career development of frontline workers (workers in jobs requiring less than an associate degree) in order to help workers obtain family-sustaining wages and careers as well as provide measurable business and patient benefits to the institutions where they are employed.
CareerSTAT promotes these investments by generating support from health care leaders who endorse and champion investments in frontline workers; making the business case for these investments through carefully designed studies; documenting effective practices and associated measures of success employed in many hospital settings; disseminating best practices to health care industry leaders and public policy decision makers; and establishing standards for best practices and recognizing those health care institutions who meet those standards.
CareerSTAT is seeking approximately $2 million in support over the next five years to carry out the critically important agenda described in this Commitment to Action. It seeks support from national, community and corporate funders interested in advancing the careers of dedicated frontline healthcare workers who, by becoming better trained, will provide better patient care, a higher level of professional service, lower infection rates, and higher patient satisfaction. This project directly relates to the implementation of the Affordable Care Act (ACA) which will require better-skilled health care workers throughout the health care system.
CareerSTAT intends to attract new sources that build on the $400,000 in support previously provided by the Joyce Foundation. Joyce staff has recommended a continuation grant that its board will vote on in July, 2013.
CareerSTAT is offering the expertise of its national team of hospital leaders who are experts in providing technical assistance to health care institutions interested in generating employer investment in front-line health care workers in health care and measuring the business impact of those investments.