- Developed process for identifying, vetting, training, and supporting partner entrepreneurial ICT companies - now called the Inveneo Certified ICT Partner (ICIP) Program
- Designed training on technical topics (network design, power design, trouble shooting)
- Launched first formal training 8/07 - certified 38 companies in 13 countries to date
- Codified training in online tutorials and resources for greater knowledge transfer, currently updating and adding business/marketing training.
- Developed team and processes to provide quick turnaround for technical support for field projects (network design, power design, trouble shooting) and for more effective sales processes through support on proposals and bids, improved marketing and lead sharing.
- Currently expanding to up to 75 ICIP partners this year across Sub-Saharan Africa and Southeast Asia.
- Currently develeping a Community of Practice (Inveneo's 2008 commitment to CGI) which will enhance the ICIPs ability to leverage each others knowledge by participating in an online community of ICT experts that will share business, technical approaches.
- Established a partnership, via an introduction from USAID with the Center to Bridge the Digital Divide
(CBDD) at Washington State University, to develop jointly the ICIP training curriculum.
- Launched the ICIP support website, a 'portal' which will give partners access to a range of tools, including technical support, training/curriculum, and sales support tools. Eventually, this toolset will encompass the full feature set of an open source community focused on rural ICT solutions.
- Completed Development of first edition of the ICIP training curriculum in conjunction with CBDD. The curriculum is aimed to be freely accessible as an open source resource.
- With support from AMD and Cisco Systems, identified and currently qualifying some 47 new potential
partners in 19 (mostly African) countries. Based on a detailed assessment of their technical and organizations capabilities, chosen to 'pre-certify' two new ICIPs (1 in Guinea Bissau and 1 one in South Africa).
Inveneo pursues its mission in two ways. First, Inveneo integrates and delivers highly affordable and sustainable ICT systems -- hardware, software, power -- for organizations that serve these rural communities with vital education, healthcare, relief, economic development and relief services.
In each country served, Inveneo recruits, trains and certifies local 'Inveneo Certified ICT Partners' (ICIPs). Typically, these ICIPs are ICT professionals and entrepreneurs who are already experts in ICTs but focused on urban areas. This improves affordability and increases the levels of local support dramatically, while providing new revenue opportunities to the entrepreneur, building the local ICT economy.
July 15, 2007
Inveneo's CGI Commitment In 2006, Inveneo committed to development and launch of a three-year program (targeted from 2007 - 2009) to recruit, train and support a network of over 100 ICT entrepreneurs that would be responsible for deploying and supporting rural ICTs for organizations in the rural and under-served regions of the least developed countries.
January - March 2007
- Established a partnership with the Center to Bridge the Digital Divide at Washington State University. As part of this partnership, the ICIP training curriculum will be expanded to accommodate advanced training, and the basic curriculum will be translated into Portuguese and French, the most widely spoken European languages in Africa, with additional languages to follow as needed.
- Launched the ICIP support website to give partners access to a range of tools, including technical support, training/curriculum, and sales support tools.
- Certified Inveneo's first partner in Guinea Bissau screened additional potential partners in Kenya and Rwanda for the phase-one rollout in East Africa.
- Inveneo has recruited, trained, certified and partnered with 22 partners in 9 countries. ICT is on target to recruit and partner with over 50 entrepreneurs by the end of 2008 and up to 100 by 2009.
- Inveneo and local partners have jointly server 75 ICT projects for schools, healthcare systems, economic development groups and relief agencies.
- ICT's projects reach 150 communities and touch the lives directly or indirectly of almost 400,000 people.