Commitment to Action

Learning from 9/11: Improving Short & Long Term Support

Commitment by

Voices Of September 11th

In 2011, Voices of September 11th committed to establishing the Center of Excellence (COE), which will develop a framework to institutionalize lessons learned and best practices in regards to counseling and support for victims coping after a traumatic event, such as natural disasters and acts of violence. The COE will package a kit that will serve as a detailed short and long-term methodology and provide suggested approaches to be distributed to all 50 states in both web-based and print form over the next two years. Support organizations, such as humanitarian aid, disaster relief, and local governments will also have access to the framework. The organization implemented a support model for 9/11 families and survivors, which it intends to utilize for the COE. Voices' social work model has assisted 13,000 members through continuity of care, including social work.





Learning from 9/11: Improving Short & Long Term Support



Est. Duration

3 Years

Estimated Total Value



Northern America


Canada, United States

Commitment by

Voices Of September 11th

Partner(s) of the Commitment Maker(s)

U.S. Department of Homeland Security, U.S. Department of Justice, Robert Wood Johnson Foundation, Columbia University, Rutgers University, Uniformed Services University