The commitment is part of Salesforce.com's 1-1-1 (1% time, 1% product, 1% equity) commitment to the community. During the disaster in Haiti, Salesforce put together a matching fund that raised almost million for rebuilding efforts.
CRM software is a Web-based software that will help these organizations get their offices up and running smoothly in a very fast and cost effective way. Salesforce CRM helps easily manage all customer and business contacts, accounts, leads, opportunities, and sales deals. With salesforce.com's cloud computing solution businesses can get up and running in minutes, just like using Google's Gmail or Amazon. Salesforce.com gives small businesses a good point of entry into CRM that affords the capability to grow without worrying about developing an internal IT infrastructure.
Salesforce.com is looking for implementation partners and has recently joined the Haiti CGI Action Network. They are currently working with Inveneo, Architecture for Humanity, Inter-American Development Bank (IDB) and Accenture.
IDB and Accenture are using the Salesforce platform to connect the investment promotion agency?s platform with the Haiti Integrated Government Platform (HIGP), currently being developed by the Government of Haiti. The HIGP seeks to create a single entry point for all information related to government and donor activities and projects in Haiti. The platform will be open source and will support mobile applications.
Architecture for Humanity and Inveneo have also been successful in their use of the platform and are sharing the successes with other organizations in the Action Network.
Moving forward, Salesforce will locate the appropriate partner to write curriculum and build training materials on how to teach Haitians to use and implement Salesforce in their business, or train others how to use the Salesforce platform. Salesforce.com is targeting November 2010 to finalize partnerships.
Rebuilding Haiti's infrastructure and economy will take many years and be very difficult. A key to supporting good sustainable economic development will be supporting the small businesses and nonprofit organizations helping to rebuild in the region. Great organizations such as Inveneo have helped to rebuild high-speed bandwidth quickly in order to sustain these small businesses. Now the challenge is to bring in useful, low-cost and high impact technology solutions that will enable entrepreneurs to get back on their feet quickly. Given the flexibility and dynamic capabilities of the Salesforce platform, businesses can continue to access their data and know their important information is safe and secure should another disaster strike.
This is the opportunity to truly rebuild Haiti. To revitalize the economy. To lift up the entrepreneurial spirit. In order to do that effectively they need world-class tools to support their ideas in action. This tool will enable them to run most of their back office processes on the web, at virtually no cost. So that if anything like the earthquake ever happens again all of their information will not be lost. It will live on a web-based system that they can access from any mobile device at any time.